All merchandise sold through the JoshiesWorld online store is made to order. Because merchandise is produced specifically after an order is placed, all sales are generally final.
JoshiesWorld does not accept returns or exchanges or issue refunds for buyer-related reasons, including:
- Ordering the wrong size, color, style, or quantity
- Changing your mind after placing an order
- No longer wanting or needing the merchandise
- Ordering an item that does not fit as expected when the correct item and size were fulfilled
Customers are responsible for carefully reviewing product descriptions, sizing information, colors, quantities, shipping information, and other order details before completing a purchase.
Damaged, Defective, or Incorrect Merchandise
If merchandise arrives damaged or defective, or if you receive an item that is different from what you ordered, please contact JoshiesWorld as soon as possible.
When contacting JoshiesWorld, please provide your order information, a description of the problem, and clear photos showing the damaged, defective, or incorrect merchandise when possible.
JoshiesWorld will review eligible problems on a case-by-case basis. Depending on the circumstances, an eligible order may qualify for a replacement, refund, or another appropriate resolution.
JoshiesWorld may request additional information or photographs necessary to verify the problem and work with the merchandise fulfillment provider to resolve the issue.
Print-on-Demand Merchandise
JoshiesWorld merchandise is produced using a print-on-demand fulfillment service. This means merchandise is generally manufactured or printed only after a customer places an order rather than being taken from JoshiesWorld’s own inventory.
Because each item is made to order, JoshiesWorld cannot accept returns or exchanges simply because a customer changes their mind, orders the wrong size or color, or decides they no longer want the merchandise.
Please review any available sizing charts and product information carefully before ordering.
Order and Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order. JoshiesWorld cannot guarantee a refund or replacement when an order cannot be delivered because incorrect or incomplete shipping information was provided by the customer.
If an order is lost during shipping or there is another delivery-related problem outside of the customer’s control, please contact JoshiesWorld so the situation can be reviewed.
Final Sale
Except for eligible damaged, defective, incorrect, lost, or otherwise legally required circumstances, all JoshiesWorld merchandise sales are final.
By purchasing merchandise through the JoshiesWorld online store, the customer acknowledges and agrees to this Merchandise Return & Refund Policy.